Senior Telecaller

Aarvi Kitchen Appliances wants to bring on a Senior Telecaller for its Odhav, Ahmedabad team. 2 candidates will be hired for this role. Salary is up to ₹20,000/month.

Note from the employer

Manage Customers On Call And Whatsapp. No Target Based. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound | Languages : English, Hindi, Gujarati

What the job involves

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Salary

You will be paid ₹15,000 – ₹20,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Good knowledge of English, Gujarati, Hindi, Outbound and Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Languages: English, Hindi, Gujarati
• Someone calm under pressure and polite

Position details

• Job location: Odhav, Ahmedabad, Gujarat
• Vacancies: 2
• Work mode: On-site
• Working hours: 10:00 AM - 6:00 PM | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Aarvi Kitchen Appliances reviews applications regularly.