Technical Support Executive

Aarvi Trade Solution Llp is looking for a Technical Support Executive to join its team in Narayan Vihar, Jaipur. The pay goes up to ₹25,000/month. No experience? You can still apply. The team is filling 2 vacancies.

In the employer’s words

Assist Customers In Understanding How To Start & Setup The Device. Explain Device Features And Their Benefits Clearly. Resolve Customer Queries Via Calls, Whatsapp, Emails Or Chat. Provide Step By Step Guidance For Troubleshooting Basic Issues. Ensure High Customer Satisfaction Through Effective Communication. Maintain Records Of Customer Feedback.

Skills and qualifications

• Ideal for freshers starting their career
• Graduate or equivalent
• Comfortable with Active listening, CRM tools, Typing speed, Complaint handling
• Good English
• Freshers can apply
• A customer-first, patient attitude

What you will do

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.

Compensation

Compensation: ₹15,000 – ₹25,000 per month.

Position details

• Work location: Narayan Vihar, Jaipur, Rajasthan
• Vacancies: 2
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview: 12:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based

Apply today and take the next step in your career with Aarvi Trade Solution Llp.