Senior Telecaller

Start your next role as a Senior Telecaller with Aasha Ayurveda in Rajouri Garden, Delhi. Salary is up to ₹23,000/month.

Employer’s description

Handle Incoming And Outgoing Calls With Prospective And Existing Patients.Contact Leads Generated Through Google, Meta, Website, Whatsapp, And Other Channels.Understand Patient Requirements And Explain Relevant Ayurveda Treatments And Consultation Options.Convert Enquiries Into Consultation Appointments And Treatment Bookings.Follow Up Regularl. More Than 2 Years Experience Compulsory. | Type : Inbound, Outbound

Salary

Compensation: ₹15,000 – ₹23,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Candidate profile

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Inbound, Outbound
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• You are calm under pressure and customer-first

Job at a glance

• Job location: Rajouri Garden, Delhi, Delhi
• Work mode: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

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