Customer Service Advisor

Aatmanirbhar Facility Mangement Private Limited is looking for a Customer Service Advisor to join its team in Mansarovar, Jaipur. You can earn up to ₹35,000/month. There are 30 open positions.

Employer’s description

Retail / Airline / Insurance Background Preferred.Handle 4050 Calls/Day Resolve Queries: Refunds, Returns, Orders, Payments Provide Excellent Customer Support,Inbound Calls (Us Customers). 1 - 2 Years Experience Compulsory. | Type : Inbound, International | Languages : Hindi, English

Salary

The salary for this role is ₹25,000 – ₹35,000 per month.

What the job involves

• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound and International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, International
• Languages: Hindi, English

Quick facts

• Location: Mansarovar, Jaipur, Rajasthan
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Job type: Full time

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