Customer Support Representative (Cs...

Start your next role as a Customer Support Representative (Cs... with Aatmanirbhar Facility Mangement Private Limited in Sector 18 - Gurgaon, Delhi. Salary is up to ₹23,000/month. Great for first-time job seekers. There are 20 open positions.

In the employer’s words

Handle Customer Queries Via Calls, Chat, And Emailprovide Accurate Information Regarding Products And Ordersassist Customers With Order Tracking, Returns, And Issue Resolutionmaintain Customer Records And Interaction Detailsensure High Customer Satisfaction And Service Quality. Type : Inbound, Domestic | Languages : Hindi, English

What the job involves

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Hindi, English

Salary

You will be paid ₹15,000 – ₹23,000 per month.

Position details

• Work location: Sector 18 - Gurgaon, Delhi, Delhi
• Openings: 20
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Aatmanirbhar Facility Mangement Private Limited.