Email Support Executive

Looking for an Email Support Executive role in Sector 62 - Noida, Delhi? Aatmanirbhar Facility Mangement Private Limited is hiring now. You can earn up to ₹40,000/month. 10 candidates will be hired for this role.

Employer’s description

1 Year Of International Voice Process Experience Is Mandatory For Email Process. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Pay and perks

Salary: ₹35,000 – ₹40,000 per month, based on skills and experience.

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English

Day-to-day work

In this role, you will:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.

Job at a glance

• Location: Sector 62 - Noida, Delhi, Delhi
• Openings: 10
• Work type: Work from office
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Aatmanirbhar Facility Mangement Private Limited today.