International Bpo Executive

Aatmanirbhar Facility Mangement Private Limited has an opening for an International Bpo Executive based in Mansarovar, Jaipur. You can earn up to ₹35,000/month. There are 30 open positions.

In the employer’s words

Job Overviewwe Are Looking To Hire Customer Service Advisors For The E-Commerce Customer Supportprocess Serving The Us Market. The Role Involves Handling Inbound Customer Calls Related Toretail Orders And Ensuri. 1 - 2 Years Experience Compulsory. | Type : International, Inbound, Outbound | Languages : English

What you will do

In this role, you will:

• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA

Salary

The salary for this role is ₹28,000 – ₹35,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of English, Inbound, International and Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound, Outbound
• Languages: English
• A patient, customer-first attitude

Job details

• Job location: Mansarovar, Jaipur, Rajasthan
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office

Ready to start? Upload your resume and apply to Aatmanirbhar Facility Mangement Private Limited today.