International Bpo Executive

Join Aatmanirbhar Facility Mangement Private Limited as an International Bpo Executive in Kharadi, Pune. The pay goes up to ₹35,000/month. There are 30 open positions.

Employer’s description

Seller Support Executive Is Responsible For Assisting E-Commerce Sellers With Account Management,Order-Related Queries Payment Issues Product Listings And Platform-Related Concerns Through Chat Email And Voice Support. 1 - 2 Years Experience Compulsory. | Languages : English

Your responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English

What you get

Compensation: ₹25,000 – ₹35,000 per month.

Quick facts

• Job location: Kharadi, Pune, Maharashtra
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Openings: 30

Apply today and take the next step in your career with Aatmanirbhar Facility Mangement Private Limited.