International Chat & Email Process

Aatmanirbhar Facility Mangement Private Limited is looking for an International Chat & Email Process to join its team in Kharadi, Pune. The pay goes up to ₹32,000/month. There are 30 open positions.

In the employer’s words

Experience In E-Commerce, Seller Support, Customer Support, Contact Centre Or Bpo Preferred.Handle Seller Queries Through Voice, Chat, Email, Or Assigned Channels.Support Sellers With Orders, Payments, Listings, Inventory, Shipping, Returns, Refunds, Account-Related Queries, Etc.Identify Issues, Provide Accurate Resolutions And Escalate Cases Whe. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Roles and responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

What you get

Compensation: ₹25,000 – ₹32,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• You are customer-first and calm under pressure

Job at a glance

• Location: Kharadi, Pune, Maharashtra
• Employment type: Full time
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Aatmanirbhar Facility Mangement Private Limited.