International Seller Support

A new International Seller Support role is open at Aatmanirbhar Facility Mangement Private Limited, Kharadi, Pune. Salary is up to ₹32,000/month. The team is filling 30 vacancies.

Note from the employer

Handle Seller Queries Through Voice, Chat, And Email.Resolve Issues Related To Seller Accounts, Product Listings, Orders, Inventory, Payments, Returns, Refunds, And Shipping.Provide Accurate Resolutions While Maintaining High Customer Satisfaction.Manage Escalations And Maintain Proper Case Documentation.Achieve Quality, Productivity, Sla,. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Day-to-day work

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• Someone patient and polite

Compensation

The salary for this role is ₹25,000 – ₹32,000 per month.

Position details

• Location: Kharadi, Pune, Maharashtra
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time

Ready to start? Upload your resume and apply to Aatmanirbhar Facility Mangement Private Limited today.