Non Tech Support Executive - Voice ...

Looking for a Non Tech Support Executive - Voice ... role in Mansarovar, Jaipur? Aatmanirbhar Facility Mangement Private Limited is hiring now. The team is filling 20 vacancies. Salary is up to ₹35,000/month.

Employer’s description

* Handle Customer Queries Via Calls, Chats & Emails* Resolve Customer Complaints Effectively* Provide Support For E-Commerce/Electronic Supply Services* Maintain Excellent Customer Satisfaction* Work In A Blended Process Environment. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• Someone patient and polite

What you will do

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.

Compensation

The salary for this role is ₹22,000 – ₹35,000 per month.

Quick facts

• Location: Mansarovar, Jaipur, Rajasthan
• Vacancies: 20
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Aatmanirbhar Facility Mangement Private Limited.