Customer Service Advisor

Looking for a Customer Service Advisor role in Shapar, Rajkot? Aautomize Manufacturing is hiring now. The team is filling 2 vacancies. The pay goes up to ₹20,000/month.

In the employer’s words

A Demo Sales Executive Is Responsible For Presenting Product Demonstrations To Prospective Customers, Explaining Product Features And Benefits, Generating Leads, And Supporting Sales Conversion.........Conduct Live Product Demonstrations For Customers, Clients, Or Walk-In Prospects......Explain Product Features, Benefits, Pricing, And Usage Clearly....Understand Customer Needs And Recommend Suitable Products/Services....Work Closely With The Sales And Marketing Teams To Achieve Targets...Collect Customer Feedback And Share Insights With The Management Team.....Maintain Records Of Customer Interactions, Leads, And Conversions. More Than 2 Years Experience Compulsory.

Salary

You will be paid ₹15,000 – ₹20,000 per month.

Day-to-day work

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Eligibility

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with Hindi and English, Complaint handling, CRM tools, Verbal communication
• Basic English
• More Than 2 Years Experience Compulsory.
• Someone patient and customer-first

Job details

• Job location: Shapar, Rajkot, Gujarat
• Work type: Work from office
• Interview: 11:00 am - 4:00pm
• Timings: 8:00 AM to 6:00 PM
• Openings: 2
• Employment type: Full time

Ready to start? Upload your resume and apply to Aautomize Manufacturing today.