Telecaller

Start your next role as a Telecaller with AB Finserve Solution in LIC Colony, Vijayawada. Salary is up to ₹15,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

The salary for this role is ₹10,000 – ₹15,000 per month.

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Verbal communication, Hindi and English, Complaint handling, Typing speed
• Basic English
• Freshers can apply
• You are customer-first and patient

What you will do

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• You'll meet quality, call-handling and satisfaction targets.

Quick facts

• Location: LIC Colony, Vijayawada, Andhra Pradesh
• Openings: 1
• Job type: Full time
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — AB Finserve Solution reviews applications regularly.