Telecalling Team Leader

Start your next role as a Telecalling Team Leader with Ab Info Telecom in Inderlok, Delhi. Salary is up to ₹30,000/month. The team is filling 5 vacancies.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

What you will do

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Compensation

Salary: ₹15,000 – ₹30,000 per month, based on skills and experience.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Hindi and English, Complaint handling, Verbal communication, Typing speed
• Good English
• 1 - 2 Years Experience Compulsory.

Job details

• Job location: Inderlok, Delhi, Delhi
• Job type: Full time
• Work mode: Office-based
• Timings: 10 AM - 5:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5

Apply today and take the next step in your career with Ab Info Telecom.