Telecaller

Start your next role as a Telecaller with ABC Marketing in Budha Colony, Patna. You can earn up to ₹11,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

The salary for this role is ₹8,000 – ₹11,000 per month.

What you will do

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Who can apply

• Open to freshers
• Education: Tenth Pass
• Good knowledge of Typing speed, Verbal communication, CRM tools and Complaint handling
• Female Only
• Basic English
• Freshers can apply

Quick facts

• Location: Budha Colony, Patna, Bihar
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time

Apply today and take the next step in your career with ABC Marketing.