Receptionist Cum Telecaller

Abhash consultancy wants to bring on a Receptionist Cum Telecaller for its Fazal Ganj, Kanpur team. You can earn up to ₹12,000/month.

Employer’s description

Telecalling Karni Hai Ar Computer M Sheet Banani H. 1 - 2 Years Experience Compulsory. | Type : Domestic

Salary

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Domestic
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Someone patient and customer-first

Key responsibilities

• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Job location: Fazal Ganj, Kanpur, Uttar Pradesh
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 1
• Work mode: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Abhash consultancy reviews applications regularly.