Telecaller

Looking for a Telecaller role in Victoria Layout, Bengaluru? Abhay Finance is hiring now. You can earn up to ₹20,000/month. The team is filling 10 vacancies.

Employer’s description

The Tele Caller Collections Is Responsible For Managing Outbound Calls To Customers With Overdue Payments Related To 3-Wheeler Vehicle Purchases, Loans, Or Services. The Role Focuses On Timely Recovery Of Outstanding Dues, Maintaining Positive Customer Relationships, And Ensuring Compliance With Company Policies And Legal Guidelines. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Tamil, Telugu, English, Hindi, Kannada

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Kannada, Tamil, Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Tamil, Telugu, English, Hindi, Kannada
• Someone polite and patient

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.

Compensation

The salary for this role is ₹12,000 – ₹20,000 per month.

Position details

• Location: Victoria Layout, Bengaluru, Karnataka
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Timings: 10:00 AM - 07:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Abhay Finance today.