Education Counsellor

Abhiarch Career Private Limited is looking for an Education Counsellor to join its team in Bavdhan, Pune. Salary is up to ₹18,000/month. There are 30 open positions.

Employer’s description

Provide Guidance On Academic, Career, Or Personal Challenges To Students Or Clients. Conduct Assessments, Offer Solutions, And Build A Supportive Environment. Maintain Confidentiality And Document Progress.Making And Taking Calls To Engage With Customers,Promoting Products,Generating Leads And Handling Customer Inquiries Or Complaints. Type : Outbound, Sales | Languages : Marathi, Hindi, English

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Outbound, Sales
• Languages: Marathi, Hindi, English

What you will do

As an Education Counsellor, your work will include:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Salary

Compensation: ₹12,000 – ₹18,000 per month.

Quick facts

• Location: Bavdhan, Pune, Maharashtra
• Openings: 30
• Job type: Full time
• Working hours: 10.00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 12:00 PM - 5:00 PM | Monday to Saturday
• Work type: Office-based

Click Apply to send your profile to Abhiarch Career Private Limited. It takes less than a minute.