Telecaller

Abhiayu Realty has an opening for a Telecaller based in Ahmamau, Lucknow. No experience? You can still apply. Salary is up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

What you get

The salary for this role is ₹10,000 – ₹12,000 per month.

What we are looking for

• Open to freshers
• Tenth Pass or equivalent
• Comfortable with Typing speed, CRM tools, Verbal communication, Hindi and English
• Basic English
• Freshers can apply
• You are polite and calm under pressure

Job at a glance

• Job location: Ahmamau, Lucknow, Uttar Pradesh
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Abhiayu Realty.