Tele Caller

Ablaze Institute wants to bring on a Tele Caller for its Gomti Nagar, Lucknow team. Salary is up to ₹15,000/month. There are 5 open positions.

Note from the employer

Managing Outbound/Inbound Calls, Generating Leads And Customer Inquiries. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound | Marketing | Languages : Hindi, English

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Inbound, Marketing, Outbound, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound
• Marketing
• Languages: Hindi, English

Salary

The salary for this role is ₹10,000 – ₹15,000 per month.

Day-to-day work

• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.

Job details

• Location: Gomti Nagar, Lucknow, Uttar Pradesh
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Ablaze Institute today.