Tele Caller

Abound Erp Private Limited is hiring a Tele Caller in Udhna, Surat. There are 2 open positions. You can earn up to ₹18,000/month.

Employer’s description

Customer Support And Retention. More Than 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

Candidate profile

• At least 2 years of relevant experience
• Graduate or equivalent
• Skills: English, Gujarati, Hindi
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English
• A calm under pressure, customer-first attitude

Day-to-day work

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.

Pay and perks

You will be paid ₹15,000 – ₹18,000 per month.

Job at a glance

• Location: Udhna, Surat, Gujarat
• Shift: 10 AM - 7 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 1:00 PM | Monday to Saturday 4:00 PM - 6:00 PM | Monday to Saturday
• Openings: 2
• Work type: Office-based

Apply today and take the next step in your career with Abound Erp Private Limited.