Assisted Service

Join ABP eVENTURES PRIVATE LIMITED as an Assisted Service in Chandni Chowk, Kolkata. There are 10 open positions. Salary is up to ₹19,000/month.

Note from the employer

We Are Seeking A Dynamic And Customer-Focused Relationship Manager To Manage Client Relationships, Provide Personalized Matchmaking Services, And Achieve Assigned Business Targets. The Ideal Candidate Will Be Responsible For Ensuring High Customer Satisfaction, Driving Membership Upgrades, Maintaining Regular Client Engagement, And Supporting Clien. More Than 2 Years Experience Compulsory. | Languages : English, Bengali

What we are looking for

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Skills: Bengali, English
• No English required
• More Than 2 Years Experience Compulsory.
• Languages: English, Bengali
• Someone patient and customer-first

Key responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Salary and benefits

The salary for this role is ₹14,000 – ₹19,000 per month.

Job details

• Job location: Chandni Chowk, Kolkata, West Bengal
• Working hours: 11:00 AM - 8:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 10
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with ABP eVENTURES PRIVATE LIMITED.