Customer Support Executive

A new Customer Support Executive role is open at Abs International, Nerul, Mumbai. There are 2 open positions. You can earn up to ₹35,000/month.

Note from the employer

Booking Coordination: Work With Sales, Pricing, And Shipping Lines To Place, Confirm, And Validate Container Bookings.Client Communication: Handle Daily Emails And Calls To Share Accurate Vessel Schedules And Progress Updates.Relationship Management: Maintain Strong Long-Term Relationships With Clients Through Reliable Service.Data & Process Management: Enter Booking Details Accurately Into Operating Systems And Review Daily Reports To Confirm Release Requirements Before Pickup.Query Resolution: Route Customer Issues To The Right Internal Teams And Ensure Quick, Effective Responses.Requirementsexperience: Minimum 2 Years In Freight Forwarding, Shipping.Communication: Strong Verbal And Written Communication Skills. More Than 2 Years Experience Compulsory. | Languages : English

Roles and responsibilities

Your main tasks will be to:

• Achieve monthly sales and collection targets
• Build long-term relationships with existing clients
• Record visits, calls and orders in the CRM or daily report
• Identify and approach new customers in the assigned territory.
• You'll prepare quotations and close deals with decision makers.
• You'll explain products and offers clearly and handle objections.

Salary

You will be paid ₹25,000 – ₹35,000 per month.

Requirements

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English

Job at a glance

• Work location: Nerul, Mumbai, Maharashtra
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 2
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Abs International.