Collection Executive

Access is looking for a Collection Executive to join its team in Mogappair East, Chennai. The team is filling 30 vacancies. You can earn up to ₹18,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Telugu, Hindi, Tamil

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Hindi, Tamil, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Telugu, Hindi, Tamil
• A patient, polite attitude

Pay and perks

Compensation: ₹15,000 – ₹18,000 per month.

What you will do

As a Collection Executive, your work will include:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Position details

• Job location: Mogappair East, Chennai, Tamil Nadu
• Vacancies: 30
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Access today.