Telecaller

Start your next role as a Telecaller with Accord Housing in Anna Nagar East, Chennai. You can earn up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Good knowledge of CRM tools, Hindi and English, Typing speed and Complaint handling
• Female Only
• No English required
• Freshers can apply

Salary and benefits

Compensation: ₹10,000 – ₹15,000 per month.

What the job involves

• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Work location: Anna Nagar East, Chennai, Tamil Nadu
• Vacancies: 1
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Accord Housing reviews applications regularly.