Assistant Team Leader

Looking for an Assistant Team Leader role in Uttam Nagar, Delhi? Accurate Investigations is hiring now. The team is filling 5 vacancies. You can earn up to ₹28,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Hindi

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi
• A polite, customer-first attitude

Your responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy.

What you get

The salary for this role is ₹24,000 – ₹28,000 per month.

Position details

• Location: Uttam Nagar, Delhi, Delhi
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 5

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