Team Leader

Ace Business Solution has an opening for a Team Leader based in Kodambakkam, Chennai. You can earn up to ₹25,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Languages : English, Tamil

What you get

You will be paid ₹20,000 – ₹25,000 per month.

Eligibility

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Tamil
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Tamil

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Job location: Kodambakkam, Chennai, Tamil Nadu
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Ace Business Solution.