Telecalling

Ace Business Solution is looking for a Telecalling to join its team in T.Nagar, Chennai. 15 candidates will be hired for this role. The pay goes up to ₹17,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : English, Malayalam, Telugu, Tamil

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Skills: English, Malayalam, Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: English, Malayalam, Telugu, Tamil
• Someone calm under pressure and patient

Salary

Compensation: ₹13,000 – ₹17,000 per month.

Job at a glance

• Work location: T.Nagar, Chennai, Tamil Nadu
• Job type: Full time
• Vacancies: 15
• Work mode: Office-based
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10AM - 7PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Ace Business Solution.