It Sales & Support Executive

Join Ace It Careers, India. as an It Sales & Support Executive in Lakdi Ka Pul, Hyderabad. There are 8 open positions. Salary is up to ₹18,000/month. Freshers can apply.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Students. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Sales | Languages : Telugu, Hindi, English

What the job involves

As an It Sales & Support Executive, your work will include:

• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Compensation

The salary for this role is ₹15,000 – ₹18,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, Hindi, Sales, Telugu
• Female Only
• Good English
• Freshers can apply
• Type: Sales
• Languages: Telugu, Hindi, English
• A calm under pressure, patient attitude

Job at a glance

• Job location: Lakdi Ka Pul, Hyderabad, Telangana
• Work type: Work from office
• Job type: Full time
• Interview timings: 4:00 PM - 8:00 PM | Monday to Friday
• Shift: Night Shift : 8:00 PM - 6:00 AM | Monday to Friday
• Vacancies: 8

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