Banking Collection Caller Dra

Acenna Technology Solutions pvt Ltd wants to bring on a Banking Collection Caller Dra for its Airoli, Mumbai team. Salary is up to ₹24,000/month. The team is filling 30 vacancies.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Your responsibilities

As a Banking Collection Caller Dra, your work will include:

• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.

Salary and benefits

You will be paid ₹19,000 – ₹24,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Good knowledge of Active listening, Hindi and English, Typing speed and Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are patient and calm under pressure

Job details

• Work location: Airoli, Mumbai, Maharashtra
• Openings: 30
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Acenna Technology Solutions pvt Ltd.