Dra Certified Telecaller Banking

Acenna Technology Solutions pvt Ltd has an opening for a Dra Certified Telecaller Banking based in Airoli, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹24,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Skills: Hindi and English, CRM tools, Complaint handling, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and customer-first

Salary

You will be paid ₹19,000 – ₹24,000 per month.

What you will do

As a Dra Certified Telecaller Banking, your work will include:

• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.

Quick facts

• Job location: Airoli, Mumbai, Maharashtra
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Acenna Technology Solutions pvt Ltd.