Dra Collection Caller Experienced

Acenna Technology Solutions pvt Ltd has an opening for a Dra Collection Caller Experienced based in Airoli, Mumbai. Salary is up to ₹24,000/month. The team is filling 30 vacancies.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What you get

Compensation: ₹19,000 – ₹24,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Skills: Complaint handling, Active listening, Typing speed, Hindi and English
• Basic English
• 1 - 2 Years Experience Compulsory.

Day-to-day work

• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: Airoli, Mumbai, Maharashtra
• Work type: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Acenna Technology Solutions pvt Ltd.