Field Collection Executive

Join Acenna Technology Solutions pvt Ltd as a Field Collection Executive in Topsia Road South, Kolkata. The pay goes up to ₹16,000/month. There are 30 open positions.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Comfortable with Active listening, Typing speed, Hindi and English, Complaint handling
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• You are patient and customer-first

Your responsibilities

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.

Compensation

You will be paid ₹12,000 – ₹16,000 per month.

Job details

• Job location: Topsia Road South, Kolkata, West Bengal
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

Apply today and take the next step in your career with Acenna Technology Solutions pvt Ltd.