Telecaller

Acharya Coaching has an opening for a Telecaller based in Valasaravakkam, Chennai. Salary is up to ₹20,000/month. There are 2 open positions. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Tamil, English

Pay and perks

Compensation: ₹15,000 – ₹20,000 per month.

Candidate profile

• Freshers are welcome to apply
• Education: Graduate
• Good knowledge of English and Tamil
• Female Only
• Basic English
• Freshers can apply
• Languages: Tamil, English

Your responsibilities

• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails.
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Position details

• Location: Valasaravakkam, Chennai, Tamil Nadu
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Acharya Coaching today.