Collection Tellecaller

Achievers Financial Services is looking for a Collection Tellecaller to join its team in Dwarka Mor, Delhi. The team is filling 5 vacancies. The pay goes up to ₹25,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Hindi, English

Compensation

The salary for this role is ₹17,000 – ₹25,000 per month.

Eligibility

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Skills: English, Hindi, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Hindi, English
• A customer-first, calm under pressure attitude

Your responsibilities

As a Collection Tellecaller, your work will include:

• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

Quick facts

• Location: Dwarka Mor, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Achievers Financial Services.