Field Collection Executive

Join Achievers Financial Services as a Field Collection Executive in Rohini, Delhi. You can earn up to ₹22,000/month. There are 2 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Loan

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Loan
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Loan
• Someone calm under pressure and patient

Compensation

You will be paid ₹18,000 – ₹22,000 per month.

Your responsibilities

• You'll identify upsell opportunities where relevant.
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Quick facts

• Location: Rohini, Delhi, Delhi
• Vacancies: 2
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Achievers Financial Services reviews applications regularly.