Operations Associate

Looking for an Operations Associate role in Janakpuri, Delhi? Active India Holidays is hiring now. There are 2 open positions. You can earn up to ₹35,000/month.

Employer’s description

Sr. Reservations Executive - Inbound. Must Have Excellent Knowledge Of Hotels, Transport And Other Ground Services Knowledge Of Making Reservations, Payments, Advances To Service Providers. Excellent Negotiation Skills And Should Be Able To Communicate/Correspond With Our Existing And New Hotel/Transport Partners Time To Time. Knowledge About Itine. More Than 2 Years Experience Compulsory. | Skills Needed : Computer, Email | MS Word, Basic Excel

Requirements

• At least 2 years of relevant experience
• Graduate or equivalent
• Good knowledge of Basic Excel, Computer, Email and Ms Word
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Skills Needed: Computer, Email
• MS Word, Basic Excel
• A patient, calm under pressure attitude

Key responsibilities

• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Salary

Salary: ₹25,000 – ₹35,000 per month, based on skills and experience.

Position details

• Location: Janakpuri, Delhi, Delhi
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

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