Inbound Customer Service Advisor

Actualresource Manpower(Opc) Pvt. Ltd. is hiring an Inbound Customer Service Advisor in Baguiati, Kolkata. No experience? You can still apply. Salary is up to ₹13,000/month. 29 candidates will be hired for this role.

Employer’s description

We Are Looking For Enthusiastic And Customer-Focused Candidates To Join The Customer Support Team. If You Have Good Communication Skills And Are Interested In Building A Career In Customer Service, This Is A Great Opportunity. Type : Inbound

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Inbound
• Basic English
• Freshers can apply
• Type: Inbound
• You are customer-first and polite

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

What you get

Compensation: ₹10,000 – ₹13,000 per month.

Quick facts

• Work location: Baguiati, Kolkata, West Bengal
• Shift: Rotational shift
• Work mode: Office-based
• Openings: 29
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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