Inbound Customer Service Advisor

Actualresource Manpower(Opc) Pvt. Ltd. is hiring an Inbound Customer Service Advisor in Muj Mahuda, Vadodara. 29 candidates will be hired for this role. Salary is up to ₹20,000/month.

In the employer’s words

Inbound Calling Process. Type : Inbound

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Inbound
• Good English
• Freshers can apply
• Type: Inbound
• A calm under pressure, customer-first attitude

Salary and benefits

Compensation: ₹13,000 – ₹20,000 per month.

Quick facts

• Location: Muj Mahuda, Vadodara, Gujarat
• Work type: Office-based
• Job type: Full time
• Openings: 29
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Actualresource Manpower(Opc) Pvt. Ltd..