Telecaller

Start your next role as a Telecaller with Actualresource Manpower(OPC) Pvt. Ltd. in Shakti Nagar, Delhi. The team is filling 29 vacancies. You can earn up to ₹18,000/month. Great for first-time job seekers.

Employer’s description

Key Responsibilities Handle Student & Parent Queries Regarding Course Admissions Achieve Minimum 20% Conversion Ratio Do Cold Calling To Generate Walk-Ins & Admission Leads Provide Proper Admission Counselling Deliver Sales Presentation As Per Company Process Participate In Promotional Activities (Stp) When Required.

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Verbal communication, Hindi and English, Complaint handling and CRM tools
• Female Only
• Basic English
• Freshers can apply
• You are patient and calm under pressure

What you will do

• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.

Compensation

You will be paid ₹15,000 – ₹18,000 per month.

Quick facts

• Work location: Shakti Nagar, Delhi, Delhi
• Vacancies: 29
• Work mode: Office-based
• Interview: 10:00 AM - 3:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

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