Operation Executive

Join Acuity Groups as an Operation Executive in Yelachena Halli, Bengaluru. The pay goes up to ₹35,000/month. There are 10 open positions.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Basic Excel

Who can apply

• 1–2 years of relevant experience
• Graduate or equivalent
• Good knowledge of Basic Excel
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Basic Excel
• A polite, customer-first attitude

Salary

The salary for this role is ₹25,000 – ₹35,000 per month.

Day-to-day work

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Job details

• Job location: Yelachena Halli, Bengaluru, Karnataka
• Openings: 10
• Job type: Full time
• Work mode: On-site
• Working hours: 9:00 AM - 6:30 PM | Monday to Saturday
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Acuity Groups.