Process Associate ( Hindi)

A new Process Associate ( Hindi) role is open at Adam & Eve Inc, Lakshmi Mills Junction, Coimbatore. There are 20 open positions. You can earn up to ₹18,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Incentive Will Be Given Based On Performance. Languages : English, Hindi

What you get

The salary for this role is ₹14,000 – ₹18,000 per month.

Key responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Candidate profile

• Open to freshers
• Minimum qualification: Graduate
• Skills: English, Hindi
• Good English
• Freshers can apply
• Languages: English, Hindi
• Someone polite and patient

Job details

• Job location: Lakshmi Mills Junction, Coimbatore, Tamil Nadu
• Job type: Full time
• Openings: 20
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Shift: 9:00 Am to 6:00 pm , 11:00 AM to 8:00 Pm, | Monday to Sunday, weekly 1 off

Interested? Apply now on BetterJobs with your resume — Adam & Eve Inc reviews applications regularly.