Voice Process Associate - Hindi

Start your next role as a Voice Process Associate - Hindi with Adam & Eve Inc in Lakshmi Mills Junction, Coimbatore. Great for first-time job seekers. The pay goes up to ₹16,000/month. There are 30 open positions.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : English, Hindi

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: English, Hindi
• Good English
• Freshers can apply
• Languages: English, Hindi
• A polite, calm under pressure attitude

What the job involves

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

The salary for this role is ₹12,000 – ₹16,000 per month.

Job details

• Location: Lakshmi Mills Junction, Coimbatore, Tamil Nadu
• Shift: 9:30 AM - 6:30 PM / 11:00 AM to 8:00 PM - Rotational basis
• Job type: Full time
• Openings: 30
• Interview: 10:00 AM - 5:00 PM | Monday to Saturday
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Adam & Eve Inc.