Telecaller

Join Adarsh Industrial Spare & Service as a Telecaller in Karanpur, Dehradun. You can earn up to ₹12,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Complaint handling, Hindi and English, Active listening and Typing speed
• Basic English
• Freshers can apply
• You are patient and calm under pressure

Salary and benefits

Compensation: ₹10,000 – ₹12,000 per month.

Quick facts

• Job location: Karanpur, Dehradun, Uttarakhand
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Adarsh Industrial Spare & Service. It takes less than a minute.