Telecaller

A new Telecaller role is open at ADCSD SOFTWARE ( Software Development Company in Patna | Website Development Agency in Patna), Mithapur, Patna. No experience? You can still apply. You can earn up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Comfortable with Complaint handling, Verbal communication, Hindi and English, Active listening
• Female Only
• Basic English
• Freshers can apply
• You are patient and calm under pressure

Salary

You will be paid ₹10,000 – ₹15,000 per month.

Day-to-day work

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Job details

• Location: Mithapur, Patna, Bihar
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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