Telecaller

Adds Ev Charging Pvt Ltd has an opening for a Telecaller based in Shiroli, Kolhapur. There are 3 open positions. Salary is up to ₹12,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: CRM tools, Typing speed, Verbal communication, Active listening
• Female Only
• No English required
• Freshers can apply
• Someone patient and calm under pressure

Salary and benefits

Salary: ₹8,000 – ₹12,000 per month, based on skills and experience.

Your responsibilities

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Position details

• Job location: Shiroli, Kolhapur, Maharashtra
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 3

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