Telecaller

Join Addsmart Carrier as a Telecaller in Ramanathapuram, Coimbatore. Freshers can apply. The pay goes up to ₹18,000/month. 2 candidates will be hired for this role.

Note from the employer

Call Student Leads Generated From Marketing Campaigns. Provide Basic Information About Study Abroad And Higher Education Programs. Schedule Appointments For Counselling Sessions. Follow Up With Interested Students And Parents. Maintain Daily Call Records And Update Lead Status. Type : Outbound | Languages : Tamil, English

Compensation

The salary for this role is ₹15,000 – ₹18,000 per month.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Skills: English, Outbound, Tamil
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Tamil, English
• You are customer-first and patient

What the job involves

In this role, you will:

• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Job details

• Job location: Ramanathapuram, Coimbatore, Tamil Nadu
• Shift: 9:30 AM - 5:30 PM | Monday to Saturday
• Vacancies: 2
• Interview: 11:00 AM - 1:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site

Ready to start? Upload your resume and apply to Addsmart Carrier today.