Customer Care Executive

Start your next role as a Customer Care Executive with Adhunika Exclusive in Birati, Kolkata. You can earn up to ₹17,000/month. 2 candidates will be hired for this role.

In the employer’s words

Customer Care Executive. 1 - 2 Years Experience Compulsory. | Languages : Hindi, Bengali, English

Roles and responsibilities

In this role, you will:

• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

What you get

You will be paid ₹12,000 – ₹17,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: Bengali, English, Hindi
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Bengali, English
• Someone calm under pressure and customer-first

Position details

• Work location: Birati, Kolkata, West Bengal
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Job type: Full time
• Work type: Work from office
• Working hours: 10:30 AM - 7:30 PM | Monday to Saturday

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