Receptionist Cum Telecaller

A new Receptionist Cum Telecaller role is open at Adisri Publications Pvt Ltd, Sector 63 - Noida, Delhi. Salary is up to ₹20,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Type : Outbound, Inbound

Pay and perks

Compensation: ₹16,000 – ₹20,000 per month.

Day-to-day work

• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Inbound and Outbound
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• A calm under pressure, customer-first attitude

Quick facts

• Work location: Sector 63 - Noida, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Adisri Publications Pvt Ltd.