Account Relationship Executive - (N...

A new Account Relationship Executive - (N... role is open at Aditya Birla Capital, Salt Lake, Kolkata. Great for first-time job seekers. There are 10 open positions. You can earn up to ₹1,00,000/month.

Employer’s description

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Languages : English, Hindi, Bengali

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Bengali, English and Hindi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Bengali
• Someone patient and polite

Day-to-day work

Your main tasks will be to:

• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Compensation

The salary for this role is ₹18,000 – ₹1,00,000 per month.

Job details

• Location: Salt Lake, Kolkata, West Bengal
• Openings: 10
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

Click Apply to send your profile to Aditya Birla Capital. It takes less than a minute.